Designing Governance as Collective Intelligence
44 Pages Posted: 16 Jun 2020 Last revised: 24 Jun 2020
Date Written: August 31, 2019
This research models governance as a collective intelligence process, particularly as a collective design process. The outcome of this process is a solution to a problem. The solution can be a decision, a policy, a product, a financial plan, etc. The quality (value) of the outcome solution reflects the quality (performance) of the process. Using an analytical model, I identify five mediators (channels) through which, different factors and features can affect the quality of the outcome and thus the process. Based on this model, I propose an asymmetric response surface method that introduces factors to the experimental model considering their plausible effects.
As a proof of concept, I implemented a generic collective design process in a web application and measured the effects of several factors on its performance through online experiments. The results demonstrate the effectiveness of the proposed method. They also show that approval voting is significantly superior to plurality voting. Some studies assert that not the design process, but the designers drive the quality of the outcome. However, this study shows that the characteristics of the design process (e.g. voting schemes) as well as the designers (e.g. expertise and gender) can significantly affect the quality of the outcome. Hence, the outcome quality can be used as an indicator of the performance of the process. This enables us to evaluate and compare governance mechanisms objectively free from fairness criteria.
Keywords: Crowdsourcing, Design Science, Mechanism Theory, Response Surface Methodology, Amazon Mechanical Turk, Distributed Autonomous Organizations
JEL Classification: C92, D72, D81, D82, D83
Suggested Citation: Suggested Citation