Write Code, Save Lives: How a Community Uses Open Innovation to Address a Societal Challenge

14 Pages Posted: 3 Jun 2020

See all articles by Jonathan Sims

Jonathan Sims

Babson College - Management Division

Judy Gichoya

affiliation not provided to SSRN

Gaurab Bhardwaj

affiliation not provided to SSRN

Marcel Bogers

University of Copenhagen - Department of Food and Resource Economics (IFRO); University of California, Berkeley

Date Written: June 2019

Abstract

This study explores how a community uses open innovation over time to tackle a global societal challenge. we conduct an in‐depth case study of OpenMRS, an open‐source software community providing affordable medical record‐keeping software in developing nations. We develop a process model that describes how inbound, outbound, and coupled open innovation influenced the community through four discrete phases of community development. We explain how the founders’ vision led to the creation of the community, and how increasing community participation and community governance facilitated its growth. Interestingly, we found that economic opportunities made possible by open innovation may paradoxically create challenges to community sustainability. Ultimately, this study expands our understanding of open innovation communities in different settings, and their role in addressing societal challenges.

Suggested Citation

Sims, Jonathan and Gichoya, Judy and Bhardwaj, Gaurab and Bogers, Marcel, Write Code, Save Lives: How a Community Uses Open Innovation to Address a Societal Challenge (June 2019). R&D Management, Vol. 49, Issue 3, pp. 369-382, 2019, Available at SSRN: https://ssrn.com/abstract=3616308 or http://dx.doi.org/10.1111/radm.12338

Jonathan Sims (Contact Author)

Babson College - Management Division ( email )

Babson Park, MA 02157
United States

Judy Gichoya

affiliation not provided to SSRN

No Address Available

Gaurab Bhardwaj

affiliation not provided to SSRN

Marcel Bogers

University of Copenhagen - Department of Food and Resource Economics (IFRO) ( email )

Unit for Innovation, Entrepreneurship & Management
Rolighedsvej 25
Copenhagen, 1958
Denmark

University of California, Berkeley

Garwood Center for Corporate Innovation
F402 Hass School of Business, #1930
Berkeley, CA 94720
United States

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