Citizen Participation in Public Administration: Investigating Open Government for Social Innovation

13 Pages Posted: 4 Jun 2020

See all articles by Lisa Schmidthuber

Lisa Schmidthuber

Johannes Kepler University

Frank T. Piller

RWTH Aachen University

Marcel Bogers

University of Copenhagen - Department of Food and Resource Economics (IFRO); University of California, Berkeley

Dennis Hilgers

JKU Linz | Institute for Public and Nonprofit Management; RWTH Aachen University - Technology and Innovation Management Group

Date Written: June 2019

Abstract

In recent years, public sector organizations have increasingly focused on citizen contribution by adopting instruments known from open innovation. By collaborating with the periphery and leveraging external knowledge, government institutions initiate social innovation and stimulate a positive change for society. This article examines the involvement of citizens in an ideation platform initiated by a local government and investigates the motivations affecting participation intensity. Drawing on self‐determination theory, we analyze what motivates citizens to participate in an open government platform and how these motivations influence participation quantity. Based on a survey among platform users and the analysis of usage data from the platform operator, we find that motivations of citizen participation in public administration greatly vary across forms of participation. Whereas, intrinsic motivation is positively associated with producing and consuming platform content, external and introjected regulation negatively relate to individuals’ active contribution. At the same time, external regulation is positively associated with evaluation behavior.

Suggested Citation

Schmidthuber, Lisa and Piller, Frank T. and Bogers, Marcel and Hilgers, Dennis, Citizen Participation in Public Administration: Investigating Open Government for Social Innovation (June 2019). R&D Management, Vol. 49, Issue 3, pp. 343-355, 2019, Available at SSRN: https://ssrn.com/abstract=3617083 or http://dx.doi.org/10.1111/radm.12365

Lisa Schmidthuber (Contact Author)

Johannes Kepler University ( email )

Linz
Austria

Frank T. Piller

RWTH Aachen University ( email )

TEMPLERGRABEN 64
AACHEN, D-52056
Germany

HOME PAGE: http://time.rwth-aachen.de/piller/

Marcel Bogers

University of Copenhagen - Department of Food and Resource Economics (IFRO) ( email )

Unit for Innovation, Entrepreneurship & Management
Rolighedsvej 25
Copenhagen, 1958
Denmark

University of California, Berkeley

Garwood Center for Corporate Innovation
F402 Hass School of Business, #1930
Berkeley, CA 94720
United States

Dennis Hilgers

JKU Linz | Institute for Public and Nonprofit Management ( email )

Altenbergerstrasse 69
Linz, A4040
Austria

HOME PAGE: http://www.pnp.jku.at

RWTH Aachen University - Technology and Innovation Management Group ( email )

Kackertstr. 15
Aachen, 52072
Germany

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