Evaluation of Patients’ Discharge Time on a Ward: Preliminary Findings

10 Pages Posted: 10 Jul 2020

See all articles by Marina Trkman

Marina Trkman

Jozef Stefan Institute

Živa Stepančič

Jozef Stefan Institute

Roko Malkoč

Better by Marand

Date Written: 2019

Abstract

Public healthcare serves people. It is important to understand how effective these services are. This study aims to provide a methodology on how to evaluate the hospital’s effectiveness of a specific service. The studied service is patient discharge from a hospital ward. More specifically, we have focused on patient discharge time. We calculated patient discharge time as a difference in time between two observed timestamps: firstly, the time when the patient was told to go home, and secondly, the time when the patient had discharge documentation and medication handed in his/her possession. We collected data from direct observations about patient discharge at ward and also from the hospital information system. Findings of our preliminary analyses show that patient discharge time can be improved by organizational change and new electronic prescribing system.

Keywords: process, evaluation, method

JEL Classification: IE

Suggested Citation

Trkman, Marina and Stepančič, Živa and Malkoč, Roko, Evaluation of Patients’ Discharge Time on a Ward: Preliminary Findings (2019). Available at SSRN: https://ssrn.com/abstract=3629151 or http://dx.doi.org/10.2139/ssrn.3629151

Marina Trkman (Contact Author)

Jozef Stefan Institute ( email )

Jamova 39
Ljubljana, 1000
01000000 (Phone)

Živa Stepančič

Jozef Stefan Institute ( email )

Jamova 39
Ljubljana, 1000

Roko Malkoč

Better by Marand ( email )

Jamova 39
Ljubljana, 1000
Slovenia

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