Factors for Successful E-Government Adoption in Palestine: A Conceptual Framework

7 Pages Posted: 27 Jul 2020

See all articles by Tareq Obaid

Tareq Obaid

Alazhar University

Samir Abu Mdallalah

Al-Azhar University, Gaza

Haitham Jouda

al quds Open University

Ali Abu Jarad

Gaza University

Date Written: July 25, 2020

Abstract

Despite the fact that the success of e-Government adoption is subject to the citizens’ willingness to use it, little consideration has been paid to explore the adoption of e-government from citizens' perspective. However, it seems that the rate of adoption of e-Government has globally fallen below expectations although some countries are doing better than others. Therefore, improving the comprehension of the residents’ reasons and methods of using government sites, including their behaviour towards e-Government, is crucial. This article discusses this matter by suggesting a conceptual model of e-Government adoption and mainly emphasising the users in the method of applying e-Government. Notably, the analysis of the primary elements in the analysis, namely the technical, personal, and reliability elements, improves the comprehension of the adoption of e-Government services in Palestine.

Keywords: E-Government Adoption, Palestine

JEL Classification: H8, G18, M

Suggested Citation

Obaid, Tareq and Abu Mdallalah, Samir and Jouda, Haitham and Abu Jarad, Ali, Factors for Successful E-Government Adoption in Palestine: A Conceptual Framework (July 25, 2020). The 1st International Conference on Information Technology & Business ICITB2020, Available at SSRN: https://ssrn.com/abstract=3660422 or http://dx.doi.org/10.2139/ssrn.3660422

Tareq Obaid (Contact Author)

Alazhar University ( email )

Jamal A. El Naser St.
Gaza, P.O. Box 1
Palestine

Samir Abu Mdallalah

Al-Azhar University, Gaza ( email )

Jamal A. El Naser St.
Gaza, P.O. Box 1
Palestine

Haitham Jouda

al quds Open University ( email )

Gaza
Al Jalaa St.
Gaza, Gaza 00972
Palestine
00972567241661 (Phone)

Ali Abu Jarad

Gaza University ( email )

Aoun Al Shawa Street - Tal Al Hawa
Gaza
Palestine

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