Performance Hacking: The Contagious Business Practice that Corrodes Corporate Culture, Undermines Core Values, and Damages Great Companies

29 Pages Posted: 31 Jul 2020

See all articles by Robert D. Austin

Robert D. Austin

University of Western Ontario - Richard Ivey School of Business

Richard L. Nolan

Harvard University - Business School (HBS)

Date Written: July 23, 2020

Abstract

August 7, 1955 is an important date in commercial aviation history. You could say it began the jet airliner age, though other dates might also qualify. Jet engines had proven successful in military aircraft. But no one knew then whether members of the general public would ever want to fly in airplanes without propellers.

Suggested Citation

Austin, Robert and Nolan, Richard L., Performance Hacking: The Contagious Business Practice that Corrodes Corporate Culture, Undermines Core Values, and Damages Great Companies (July 23, 2020). Harvard Business School Working Paper #21-003, Available at SSRN: https://ssrn.com/abstract=3663923 or http://dx.doi.org/10.2139/ssrn.3663923

Robert Austin

University of Western Ontario - Richard Ivey School of Business ( email )

1151 Richmond Street North
London, Ontario N6A 3K7
Canada

Richard L. Nolan (Contact Author)

Harvard University - Business School (HBS) ( email )

Soldiers Field Road
Morgan 270C
Boston, MA 02163
United States

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