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Mental Health Treatment and the Role of Tele-Mental Health at the Veterans Health Administration During the COVID-19 Pandemic

33 Pages Posted: 8 Oct 2020

See all articles by Jonathan Zhang

Jonathan Zhang

McMaster University; Department of Veterans Affairs (VA)

Matt Boden

Program Evaluation Resource Center, VA Office of Mental Health and Suicide Prevention, Palo Alto VA Healthcare System

Jodie Trafton

Program Evaluation Resource Center, VA Office of Mental Health and Suicide Prevention, Palo Alto VA Healthcare System

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Abstract

Objective: To quantify overall trends in patients treated for mental health disorders and adverse events, including via tele-mental health (TMH) and psychopharmacology during pandemic-related health care transformation.

Methods: This longitudinal observational study analyzes veterans receiving mental health treatment at a Veterans Health Administration (VHA) facility from January 1, 2017 to June 16, 2020. Observed and expected patient care for on-going and new treatment of depression, posttraumatic stress, substance use disorder, severe mental illness diagnoses, overdose, and suicide attempts, and psychotropic prescriptions for antidepressant, antipsychotic, benzodiazepine, opioid, and mood stabilizing medications are depicted. Percent change between actual and expected counts in the early months of the COVID pandemic (March 18-May 5, 2020) are computed.

Results: Decreases in counts of patients receiving care for mental health treatment during early pandemic response ranged from 7% to 20% for on-going treatment, and 28 to 37% for new treatment. TMH rapidly expanded across VHA, becoming the primary means by which encounters were delivered. The number of patients receiving on-going care for suicide attempts were stable and for overdoses, decreased 17%, while patients initiating care declined by 30% and 38%, respectively. Weekly prescriptions and medication on-hand for psychotropics ranged from a 2% decline to 4% increase. Prescribing to new patients declined 21 to 50%.

Conclusions: VHA needs to expand outreach and continue to utilize TMH to maintain care continuity and initiate care for existing and new patients. This knowledge is useful for healthcare systems in developing strategies for COVID-19 and future large-scale outbreaks, epidemic, and disasters.

Funding: These studies were supported through funding for medical operations by the Department of Veterans Affairs through the VA Office of Mental Health and Suicide Prevention.

Declaration of Interests: Matt Boden is a consultant for the Beneath the Surface Foundation. None of the other authors have any potential conflicts of interest to disclose.

Ethics Approval Statement: Data used in this study is captured in electronic medical records as part of routine clinical care and is utilized for the purpose of ongoing program evaluation. Thus, no institutional review board review was required for the study.

Keywords: COVID-19, Mental health, depression, ptsd, pharmacotherapy, smi, telehealth, telemental health, health policy, health services

Suggested Citation

Zhang, Jonathan and Boden, Matt and Trafton, Jodie, Mental Health Treatment and the Role of Tele-Mental Health at the Veterans Health Administration During the COVID-19 Pandemic. Available at SSRN: https://ssrn.com/abstract=3672332 or http://dx.doi.org/10.2139/ssrn.3672332

Jonathan Zhang (Contact Author)

McMaster University ( email )

Ontario
Canada

HOME PAGE: http://www.jonathanzhang.net

Department of Veterans Affairs (VA) ( email )

810 Vermont Avenue NW
Washington, DC 20420
United States

Matt Boden

Program Evaluation Resource Center, VA Office of Mental Health and Suicide Prevention, Palo Alto VA Healthcare System ( email )

Jodie Trafton

Program Evaluation Resource Center, VA Office of Mental Health and Suicide Prevention, Palo Alto VA Healthcare System ( email )

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