Legal Tech and EU Consumer Law

Martin Ebers, Chapter 12: Legal Tech and EU Consumer Law, in: Michel Canarsa/Mateja Durovic/Francisco de Elizalde/Larry di Matteo/André Janssen/Pietro Ortolani (eds.), Lawyering in the Digital Age, Cambridge: Cambridge University Press, 2021.

24 Pages Posted: 6 Nov 2020

See all articles by Martin Ebers

Martin Ebers

Humboldt University of Berlin - Faculty of Law; University of Tartu, School of Law

Date Written: July 15, 2020

Abstract

Legal Tech (LT) products and services automate certain tasks that lawyers usually perform. The use of these tools in business-to-consumer (B2C) markets create many opportunities for consumers and the justice system in general, but also raises concerns in terms of access to justice, choice and information, quality, fairness, redress and representation. This paper deals with the question of whether the current legal framework in the EU is fit to meet the challenge LT poses in consumer markets, focusing especially on (national) legal services regulation, EU consumer law and EU data protection law. It concludes that applying the current legal norms to LT creates both the risk of under-regulation and over-regulation, and discusses possible regulatory options that should be taken into account at national and EU level to achieve the right balance between innovation and protection.

Keywords: Legal Tech, Law Tech, Artificial Intelligence, EU Consumer Law, Legal Services Regulation

JEL Classification: K20

Suggested Citation

Ebers, Martin, Legal Tech and EU Consumer Law (July 15, 2020). Martin Ebers, Chapter 12: Legal Tech and EU Consumer Law, in: Michel Canarsa/Mateja Durovic/Francisco de Elizalde/Larry di Matteo/André Janssen/Pietro Ortolani (eds.), Lawyering in the Digital Age, Cambridge: Cambridge University Press, 2021., Available at SSRN: https://ssrn.com/abstract=3694346

Martin Ebers (Contact Author)

Humboldt University of Berlin - Faculty of Law ( email )

Unter den Linden 6
Berlin, D-10099
Germany

University of Tartu, School of Law ( email )

Tartu
Estonia

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