Procedural Environment of Public Engagement: An Induced Recall Experiment of Local Government Employees

51 Pages Posted: 12 Nov 2020

See all articles by William G. Resh

William G. Resh

University of Southern California- Sol Price School of Public Policy

Cynthia Barboza-Wilkes

University of Southern California - Sol Price School of Public Policy

John Marvel

School of Policy, Government, and International Affairs at George Mason Universit

Date Written: September 22, 2020

Abstract

This research (1) examines how employees’ recollections of public engagement are associated with their willingness for future engagement (WFE), (2) assesses whether employees’ discrete recollections are driven by their procedural environments, and (3) tests whether the valence of recall moderates that relationship. We find that higher levels of red tape are associated with lower WFE. However, positive recollections of engagement mollify that relationship. Qualitative evidence reveals the prominence of one’s procedural environment across groups, but in terms of helping the public navigate administrative burdens in the positive treatment group and rules that hinder the employees in the negative treatment group.

Keywords: Red Tape, Administrative Burden, Prospect Theory, Procedural Embeddedness, Public Engagement

JEL Classification: J45, J48

Suggested Citation

Resh, William G. and Barboza-Wilkes, Cynthia and Marvel, John, Procedural Environment of Public Engagement: An Induced Recall Experiment of Local Government Employees (September 22, 2020). Available at SSRN: https://ssrn.com/abstract=3697492 or http://dx.doi.org/10.2139/ssrn.3697492

William G. Resh (Contact Author)

University of Southern California- Sol Price School of Public Policy ( email )

Los Angeles, CA 90089-0626
United States

HOME PAGE: http://priceschool.usc.edu/william-g-resh/

Cynthia Barboza-Wilkes

University of Southern California - Sol Price School of Public Policy ( email )

CA
United States

John Marvel

School of Policy, Government, and International Affairs at George Mason Universit ( email )

Founders Hall
3351 Fairfax Dr.
Arlington, VA 22201
United States

Do you have a job opening that you would like to promote on SSRN?

Paper statistics

Downloads
9
Abstract Views
175
PlumX Metrics