Arbitration in the Age of Covid: Examining Arbitration's Move Online

38 Pages Posted: 28 Sep 2020

See all articles by Amy J. Schmitz

Amy J. Schmitz

University of Missouri School of Law

Date Written: September 25, 2020


Arbitration has been moving online over time with the growth of the Internet and Online Dispute Resolution (ODR), which includes use of technology to assist online negotiation, mediation, arbitration, and variations thereof. Online Arbitration (OArb) is nonetheless a unique subset of ODR because it usually culminates in a final and binding award by a neutral third party that is enforceable under the Federal Arbitration Act (FAA). Indeed, I have written about OArb on prior occasions, due to its unique status under the FAA and other arbitration laws. However, OArb was relatively limited until the Covid-19 pandemic sparked the acceleration of arbitration’s move online. At the same time, jurisprudence around the FAA has sent various signals that both help and hinder the growth of OArb. Furthermore, the 1925 FAA was not built to address innovations like virtual hearings, creating need for policies that adapt for technological progress. Accordingly, this Article discusses how recent jurisprudence and institutional promulgations may impact OArb, and offers considerations for courts, policymakers and practitioners shepherding OArb development.

Keywords: arbitration, online arbitration, ODR, online dispute resolution, supreme court, online hearings, federal arbitration act, FAA, Covid-19, pandemic

Suggested Citation

Schmitz, Amy J., Arbitration in the Age of Covid: Examining Arbitration's Move Online (September 25, 2020). CARDOZO J. CONFLICT RESOL. (2021), University of Missouri School of Law Legal Studies Research Paper No. 2020-27, Available at SSRN:

Amy J. Schmitz (Contact Author)

University of Missouri School of Law ( email )

Missouri Avenue & Conley Avenue
Columbia, MO MO 65211
United States
573-882-5969 (Phone)

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