NDIS Green Paper 3: Proxies for Risk - A First Line of Defence

Abstract

The National Performance Benchmarking Project undertaken by Not-for-profits UWA personnel produced three annual sustainability reports analyzing service providers working in the Australian Disability Services Sector, each published in 2016, 2017 and 2019. This work also contributed to the National Disability Services Annual State of the Sector Reports.3 The data collected, and which continues to be collected, does not assist analysists in identifying prospective causes of service breakdown. However, the findings in these reports highlighted a number of areas which can be indicators of vulnerability in the context of the roll out of the NDIS — this document discusses these indicators and we have referred to them as “Proxies for Risk”. We consider them to be the first line of defense in the context of avoiding a breakdown in sustainability of service delivery as the NDIS rolls out and experimentation leads to learnings. The purpose of this Green Paper is to examine the proxies for risk identified out of the project and to provide a short-form analysis of the extent to which these proxies suggest that potential risks are being faced by service users in the NDIS. We also suggest that these proxies should be reviewed bi-annually or annually.

Keywords: NDIS, Human Services, Disability Services Risk Indicators