How Does Artificial Intelligence Shape Audit Firms?
Management Science, Forthcoming
113 Pages Posted: 27 Oct 2020 Last revised: 12 Jul 2024
Date Written: July 12, 2020
Abstract
Does artificial intelligence (AI) displace auditors? We exploit the staggered hiring of AI employees at audit office locations across the United States as a proxy for the use of AI at local audit offices. The main findings are as follows. First, relative to audit offices that do not yet hire AI employees, those that do hire AI employees have a 4.3% increase in the number of auditor jobs, particularly among junior and mid-level auditors. Second, using AI is associated with an increased demand for soft skills (e.g., cognitive skills) in auditor jobs. Third, audit offices that use AI have more accurate going concern and internal control opinions. Semi-structured interviews of eleven seasoned audit partners confirm that investment in AI is centralized at the national level, but the decision to deploy it often resides at the local audit office level. Notably, none of the partners believe that AI has replaced or will replace human auditors. Overall, our study—comprising both empirical and qualitative data—suggests that using AI does not replace auditors, but rather changes the skills required for these jobs and improves audit quality.
Keywords: Artificial intelligence, auditors, machine learning, audit quality
JEL Classification: O33, M42, J6, J23, J24
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