A Comparative Study on Process Optimization and the Modern Law Library's Involvement in Achieving Efficiency at the Law School in Times of Change

Legal Reference Services Quarterly

34 Pages Posted: 10 Mar 2021 Last revised: 22 Jun 2022

See all articles by Jessica de Perio Wittman

Jessica de Perio Wittman

University of Connecticut School of Law

Kathleen (Katie) Brown

Charleston School of Law

Date Written: November 30, 2020

Abstract

Law firms have been utilizing process optimization tools, such as Lean Six Sigma, in order to improve internal processes and build efficiencies. Successful outcomes require leadership teams that believe that process improvement is more than just a toolkit to solve problems or a collection of methodologies and processes. Through collection development practices, continuous learning opportunities, and the use of cross-functional teams, the modern law library has effectively demonstrated its ability to meet the dynamic needs of the law school community. Similarly, law librarians find themselves uniquely positioned to collaborate with law school administration on continual process improvement strategies in times of change. This article will provide a foundation on process optimization methodologies, such as Lean Six Sigma, Agile, and Legal Lean, as well as the application of those tools and techniques in various fields. Finally, the article asserts that law schools should adopt process optimization techniques and leverage their law libraries to improve business processes and operations at their respective institutions.

Keywords: process optimization, Lean, Six Sigma, Agile, Legal Lean, efficiency, libraries, process improvement

Suggested Citation

de Perio Wittman, Jessica and Brown, Kathleen (Katie), A Comparative Study on Process Optimization and the Modern Law Library's Involvement in Achieving Efficiency at the Law School in Times of Change (November 30, 2020). Legal Reference Services Quarterly, Available at SSRN: https://ssrn.com/abstract=3719541

Jessica De Perio Wittman (Contact Author)

University of Connecticut School of Law ( email )

39 Elizabeth Street
Hartford, CT 06105
United States
(860) 570-5109 (Phone)

HOME PAGE: http://law.uconn.edu/person/jessica-deperio-wittman/

Kathleen (Katie) Brown

Charleston School of Law

Charleston, SC 29402
United States
8433772432 (Phone)
29403 (Fax)

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