Communication Affects Financial Decisions and Outcomes

Abstract

The goal of this essay with practical applications is to address and develop visual models to discuss and ease the understanding of the communication process in finance, taking into account impacts from feedback and the surrounding environment. This work also targets the relationship between a client and a financial practitioner. Besides discussing the visual models, this work describes how these models may be used to improve financial human communication. In the end of this article are key points and suggestions for future work in the field of human behavior, communication, and interaction when implementing financial decisions.

Keywords: behavioral finance, communication, investment decision-making

JEL Classification: G02, G11, D83