When Being Connected is Not Enough. An Analysis of the Second and Third Levels of the Digital Divide in a Developing Country

22 Pages Posted: 17 Dec 2020

See all articles by Erezi Ogbo

Erezi Ogbo

Carnegie Mellon University, Students

Tim Brown

Carnegie Mellon University

Jon Gant

North Carolina Central University (NCCU)

Douglas Sicker

University of Colorado at Denver; University of Colorado at Boulder - Department of Computer Science

Date Written: December 16, 2020

Abstract

The Internet has been identified as a tool to overcome poverty; by improving communication, facilitating innovation, and driving economic growth. However, as seen in studies on the benefits of Internet adoption and use, the welfare effect of technology is not only based on its adoption, but also on the type of use. In this study, drawing on the Uses and Gratifications Theory, we identified distinct classifications and predictors of Internet activities (second-level digital divide) and Internet outcomes (third-level digital divide) relevant to Sub-Saharan Africa. Gender, age, and educational level are key predictors of the second-level digital divide, while educational level and Internet use patterns affect the third-level digital divide.

Keywords: digital divide, Internet, Africa, Uses and Gratifications Theory, UTAUT

Suggested Citation

Ogbo, Erezi and Brown, Tim and Gant, Jon and Sicker, Douglas, When Being Connected is Not Enough. An Analysis of the Second and Third Levels of the Digital Divide in a Developing Country (December 16, 2020). Available at SSRN: https://ssrn.com/abstract=3749699

Erezi Ogbo (Contact Author)

Carnegie Mellon University, Students ( email )

Pittsburgh, PA
United States

Tim Brown

Carnegie Mellon University ( email )

Pittsburgh, PA 15213-3890
United States

Jon Gant

North Carolina Central University (NCCU) ( email )

Durham, NC 27707
United States

Douglas Sicker

University of Colorado at Denver ( email )

Box 173364
1250 14th Street
Denver, CO 80217
United States

University of Colorado at Boulder - Department of Computer Science ( email )

Boulder, CO
United States

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