Online Care Expansion and Patient Access: Evidence from Talk Therapists

39 Pages Posted: 18 Feb 2021 Last revised: 10 Mar 2021

Date Written: January 21, 2021

Abstract

Using data from a search portal for mental health care services, we evaluate how an exogenous expansion in the number of online competitors in a market affects local providers of psychotherapy. We find a significant, positive effect of the supply expansion on local incumbent providers' propensity to exit from the portal but a limited effect on prices. We argue that online care expansion may reduce access for patients who prefer locally-provided care.

Keywords: Mental health, health economics, digital health

JEL Classification: I12, I18, H12

Suggested Citation

Goetz, Daniel, Online Care Expansion and Patient Access: Evidence from Talk Therapists (January 21, 2021). Available at SSRN: https://ssrn.com/abstract=3767034 or http://dx.doi.org/10.2139/ssrn.3767034

Daniel Goetz (Contact Author)

Rotman School of Management ( email )

United States

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