Online Care Expansion and Patient Access: Evidence from Talk Therapists
39 Pages Posted: 18 Feb 2021 Last revised: 10 Mar 2021
Date Written: January 21, 2021
Using data from a search portal for mental health care services, we evaluate how an exogenous expansion in the number of online competitors in a market affects local providers of psychotherapy. We find a significant, positive effect of the supply expansion on local incumbent providers' propensity to exit from the portal but a limited effect on prices. We argue that online care expansion may reduce access for patients who prefer locally-provided care.
Keywords: Mental health, health economics, digital health
JEL Classification: I12, I18, H12
Suggested Citation: Suggested Citation