Humanoid Service Robots: The Future of Healthcare?

Ozturkcan, S., and Merdin-Uygur, E. (2021),"Humanoid Service Robots: The Future of Healthcare?" Journal of Information Technology Teaching Cases. https://doi.org/10.1177/20438869211003905

Posted: 11 Mar 2021

See all articles by Selcen Ozturkcan

Selcen Ozturkcan

EMLYON Business School; Department of Marketing, School of Business and Economics, Linnaeus University; Sabanci Business School, Sabanci University

Ezgi Merdin Uygur

Kadir Has University - Faculty of Economics, Administrative and Social Sciences

Date Written: March 10, 2021

Abstract

Humanoid service robots made swift progress in extending a helping hand to the strained global healthcare during the COVID-19 pandemic. This case provides an overview of the robots' inclusion in healthcare regarding pre- and intra-pandemic contexts. Specific focus is devoted to humanoid service robots as their shape, size, and mobility make them advantageous in using the physical spaces designed for humans. A collection of examples from hospitals worldwide is presented in illustrating the humanoid service robots' deployment in healthcare during the COVID-19 pandemic. The pointed future directions aim to facilitate better decision- and policy-making that may ease human anxiety and promote greater acceptance.

Keywords: Humanoid service robots, service robots, social robots, healthcare, front-line, hospital, COVID-19 pandemic

JEL Classification: M1

Suggested Citation

Ozturkcan, Selcen and Ozturkcan, Selcen and Merdin Uygur, Ezgi, Humanoid Service Robots: The Future of Healthcare? (March 10, 2021). Ozturkcan, S., and Merdin-Uygur, E. (2021),"Humanoid Service Robots: The Future of Healthcare?" Journal of Information Technology Teaching Cases. https://doi.org/10.1177/20438869211003905, Available at SSRN: https://ssrn.com/abstract=3801745

Selcen Ozturkcan (Contact Author)

EMLYON Business School ( email )

23 Avenue Guy de Collongue
Ecully, 69132
France

Department of Marketing, School of Business and Economics, Linnaeus University ( email )

Kalmar, SE-391 82
Sweden
+46 (48) 049-7189 (Phone)

HOME PAGE: http://lnu.se/en/staff/selcen.ozturkcan/

Sabanci Business School, Sabanci University ( email )

Istanbul
Turkey

Ezgi Merdin Uygur

Kadir Has University - Faculty of Economics, Administrative and Social Sciences ( email )

Kadir Has Caddesi, Cibali
Istanbul, 34083
Turkey

Do you have a job opening that you would like to promote on SSRN?

Paper statistics

Abstract Views
92
PlumX Metrics