Humanoid Service Robots: The Future of Healthcare?
Ozturkcan, S., and Merdin-Uygur, E. (2021),"Humanoid Service Robots: The Future of Healthcare?" Journal of Information Technology Teaching Cases. https://doi.org/10.1177/20438869211003905
Posted: 11 Mar 2021
Date Written: March 10, 2021
Humanoid service robots made swift progress in extending a helping hand to the strained global healthcare during the COVID-19 pandemic. This case provides an overview of the robots' inclusion in healthcare regarding pre- and intra-pandemic contexts. Specific focus is devoted to humanoid service robots as their shape, size, and mobility make them advantageous in using the physical spaces designed for humans. A collection of examples from hospitals worldwide is presented in illustrating the humanoid service robots' deployment in healthcare during the COVID-19 pandemic. The pointed future directions aim to facilitate better decision- and policy-making that may ease human anxiety and promote greater acceptance.
Keywords: Humanoid service robots, service robots, social robots, healthcare, front-line, hospital, COVID-19 pandemic
JEL Classification: M1
Suggested Citation: Suggested Citation