Risks and Liabilities in Sharing Economy Interactions: Does Data Help or Harm?

34 Pages Posted: 12 Apr 2021

See all articles by Evan Peet

Evan Peet

RAND Corporation

Carlos Ignacio Gutierrez

Arizona State University (ASU) - Sandra Day O'Connor College of Law

Date Written: April 9, 2021

Abstract

Sharing economy platforms utilize technology to facilitate transactions between consumers and providers. They attempt to limit the risk inherent to commercial transactions between unknown peers by harnessing the data collected on each party. However, the novelty of the sharing economy may introduce risks and liability uncertainties to participants. Our research contributes to this nascent literature in two ways. First, we developed a framework to categorize and differentiate sharing economy transactions. Second, we performed expert interviews with stakeholders representing platforms, law, liability, and policy in order to examine the opportunities and pitfalls of data used to allocate risk and liability in this market. We find that while there is potential to use platform data to reduce risk, it may also create concerns about privacy and undesirable discrimination. Finally, we identified the needs for future research to improve our understand regarding the potential for platform data to improve risks and liability decisions-making in the sharing economy.

Keywords: sharing economy; risk; liability; reputation; expert interviews; accountability

Suggested Citation

Peet, Evan and Gutierrez, Carlos Ignacio, Risks and Liabilities in Sharing Economy Interactions: Does Data Help or Harm? (April 9, 2021). Available at SSRN: https://ssrn.com/abstract=3823395 or http://dx.doi.org/10.2139/ssrn.3823395

Evan Peet

RAND Corporation ( email )

1776 Main Street
P.O. Box 2138
Santa Monica, CA 90407-2138
United States

Carlos Ignacio Gutierrez (Contact Author)

Arizona State University (ASU) - Sandra Day O'Connor College of Law ( email )

Box 877906
Tempe, AZ 85287-7906
United States

HOME PAGE: http://https://www.linkedin.com/in/carlosig/

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