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COVID-19 Vaccine Website Accessibility Dashboard

19 Pages Posted: 14 Jun 2021

See all articles by Grace Jo

Grace Jo

Johns Hopkins University - Johns Hopkins Disability Health Research Center

Daniel Habib

Johns Hopkins University - Johns Hopkins Disability Health Research Center

Varshini Varadaraj

Johns Hopkins University - Johns Hopkins Disability Health Research Center

Jared Smith

Utah State University - Institute for Disability Research, Policy, and Practice

Sabrina Epstein

Johns Hopkins University - Johns Hopkins Disability Health Research Center

Jiafeng Zhu

Johns Hopkins University - Johns Hopkins Biostatistics Center

Gayane Yenokyan

Johns Hopkins University - Johns Hopkins Biostatistics Center

Kara Ayers

University of Cincinnati - Department of Pediatrics

Bonnielin K. Swenor

Johns Hopkins University - Johns Hopkins Disability Health Research Center

More...

Abstract

Background: The COVID-19 pandemic has exacerbated historical inequities for people with disabilities. This includes barriers in accessing online information and healthcare appointment websites, which were brought to the foreground during the vaccine rollout and registration process.

Methods: The Johns Hopkins Disability Health Research Center created a COVID-19 Vaccine Dashboard, which compiled COVID-19 information and vaccine registration web pages from 56 states and territories in the United States (U.S.) from March 30 through April 5, 2021 and analyzed accessibility using WAVE Web Accessibility Evaluation Tool (WAVE). This tool identifies website accessibility barriers, including insufficient contrast, alternative text, unlabeled buttons, total number of errors, and error density. COVID-19 information and vaccine registration web pages were ranked and grouped into three groups by number of errors, creating comparisons between states on accessibility barriers for people with disabilities.

Findings: All 56 U.S states and territories had COVID-19 information web pages and 29 states had centralized state vaccine registration web pages. Total errors, error density, and alert data were utilized to generate accessibility scores for each web page, the median score was 259 (range=14 to 536 and IQR=237) for information pages, and 146 (range=10 to 281 and IQR=105) for state registration pages.

Interpretation: These results highlight the barriers that people with disabilities may encounter when accessing information and registering for the COVID-19 vaccine, which underscore inequities in the pandemic response for the disability community and elevate the need to prioritize accessibility of public health information.

Funding: American Association of People with Disabilities (AAPD)

Declaration of Interest: All authors declare no competing interests.

Suggested Citation

Jo, Grace and Habib, Daniel and Varadaraj, Varshini and Smith, Jared and Epstein, Sabrina and Zhu, Jiafeng and Yenokyan, Gayane and Ayers, Kara and Swenor, Bonnielin K., COVID-19 Vaccine Website Accessibility Dashboard (2021). Available at SSRN: https://ssrn.com/abstract=3866605 or http://dx.doi.org/10.2139/ssrn.3866605

Grace Jo

Johns Hopkins University - Johns Hopkins Disability Health Research Center

Baltimore, MD 20036-1984
United States

Daniel Habib

Johns Hopkins University - Johns Hopkins Disability Health Research Center

Baltimore, MD 20036-1984
United States

Varshini Varadaraj

Johns Hopkins University - Johns Hopkins Disability Health Research Center

Baltimore, MD 20036-1984
United States

Jared Smith

Utah State University - Institute for Disability Research, Policy, and Practice

Logan, UT 84322
United States

Sabrina Epstein

Johns Hopkins University - Johns Hopkins Disability Health Research Center

Baltimore, MD 20036-1984
United States

Jiafeng Zhu

Johns Hopkins University - Johns Hopkins Biostatistics Center

Baltimore, MD 20036-1984
United States

Gayane Yenokyan

Johns Hopkins University - Johns Hopkins Biostatistics Center

Baltimore, MD 20036-1984
United States

Kara Ayers

University of Cincinnati - Department of Pediatrics

Cincinnati, OH 45221-0389
United States

Bonnielin K. Swenor (Contact Author)

Johns Hopkins University - Johns Hopkins Disability Health Research Center

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