Artificial Intelligence Chat Bot for Counselling Therapy

Abstract

Counseling is a psychotherapeutic process of guiding and assisting needful people, by a trained professional, to resolve personal, social, or psychological problems and difficulties. People in the present century undergoes so much mental pressure, which reduces the productivity of a person and ultimately affects a country’s growth. Maximum productivity is an important goal for any developing country. A chatbot is a service, powered by rules of Artificial Intelligence (AI) that citizens can interact via a chat interface. The proposed system Artificial Intelligence Chat Boat for Counselling judges the internal turmoil of a citizen from facial expression, voice modulation, and text messages and each of the modules produces a confidence value that is being fused and a composite confidence value is generated regarding the emotional state of the citizen. Counseling the citizen to resolve problems faced more efficiently.

Keywords: ChatBot, Counselling, Psychology, Therapists