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СОВЕРШЕНСТВОВАНИЕ ДЕЯТЕЛЬНОСТИ ОРГАНОВ И ОРГАНИЗАЦИЙ ПУБЛИЧНОЙ СФЕРЫ В РОССИИ ПОСРЕДСТВОМ ВНЕДРЕНИЯ ЕВРОПЕЙСКОЙ МОДЕЛИ СОВЕРШЕНСТВОВАНИЯ КАЧЕСТВА (Improving the Activities of Bodies and Organizations of the Public Sphere in Russia through the Implementation of the European Model of Quality Improvement)

64 Pages Posted: 28 Jun 2021

See all articles by Dmitry Maslov

Dmitry Maslov

Gaidar Institute for Economic Policy

Tanya Lavrova

Russian Academy of National Economy and Public Administration under the President of the Russian Federation (RANEPA); Russian Academy of National Economy and Public Administration under the President of the Russian Federation (RANEPA) - Institute “Higher School of Public Administration”

Emil Markwart

Russian Academy of National Economy and Public Administration under the President of the Russian Federation (RANEPA)

Date Written: January 14, 2021

Abstract

Russian Abstract: Данное исследование посвящено изучению и анализу опыта и проблем внедрения одной из современных моделей менеджмента качества в сфере государственного управления - европейской модели повышения эффективности организаций государственного сектора посредством самооценки Common Assessment Framework, CAF (далее - CAF).

English Abstract: This study is devoted to the study and analysis of the experience and problems of implementation of one of the modern models of quality management in the field of public administration - the European model for improving the performance of public sector organizations through the self-assessment of the Common Assessment Framework, CAF (hereinafter - CAF).

Note: Downloadable document is in Russian.

Keywords: models of quality management

Suggested Citation

Maslov, Dmitry and Lavrova, Tanya and Markwart, Emil, СОВЕРШЕНСТВОВАНИЕ ДЕЯТЕЛЬНОСТИ ОРГАНОВ И ОРГАНИЗАЦИЙ ПУБЛИЧНОЙ СФЕРЫ В РОССИИ ПОСРЕДСТВОМ ВНЕДРЕНИЯ ЕВРОПЕЙСКОЙ МОДЕЛИ СОВЕРШЕНСТВОВАНИЯ КАЧЕСТВА (Improving the Activities of Bodies and Organizations of the Public Sphere in Russia through the Implementation of the European Model of Quality Improvement) (January 14, 2021). Available at SSRN: https://ssrn.com/abstract=3867511 or http://dx.doi.org/10.2139/ssrn.3867511

Dmitry Maslov

Gaidar Institute for Economic Policy ( email )

3-5 Gazetny Lane
Moscow, 125009
Russia

Tanya Lavrova (Contact Author)

Russian Academy of National Economy and Public Administration under the President of the Russian Federation (RANEPA) ( email )

Vernadskogo Prospect 82
Sredny av. V.O., 57/43
Moscow, St. Petersburg 119571
Russia

Russian Academy of National Economy and Public Administration under the President of the Russian Federation (RANEPA) - Institute “Higher School of Public Administration” ( email )

Russia
4999560609 (Phone)

Emil Markwart

Russian Academy of National Economy and Public Administration under the President of the Russian Federation (RANEPA) ( email )

Vernadskogo Prospect 82
Sredny av. V.O., 57/43
Moscow, St. Petersburg 119571
Russia

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