Download This PaperA Measurement of Attitude toward Working with Robots (AWRO): A Compare and Contrast Study of AWRO with Negative Attitude toward Robots (NARS)
Robert, L. P. (2021). A Measurement of Attitude toward Working with Robots (AWRO): Compare and Contrast Study with Negative Attitude toward Robots (NARS), accepted to HCII 2021. Preprint
11 Pages Posted: 27 Jul 2021
Date Written: July 3, 2021
Abstract
Organizations are increasingly relying on a workforce that includes humans and robots working collaboratively. Yet, many humans are reluctant to work with robots. To help identify and predict who is likely to want to work with a robot, this paper introduces a new scale called attitude toward working with a robot (AWRO). The author conducted a study to assess the AWRO scale’s construct validity and reliability along with its predictive power in relation to NARS. The AWRO scale was administered to 220 restaurant employees. AWRO demonstrated good construct validity and reliability and was also much more predictive of worker outcomes than NARS. Results of this study have implications for a workforce that includes humans and robots working collaboratively.
Keywords: human-robot interaction; NARS; AWRO; human-robot personality; negative attitude toward robots, attitude toward working with a robot; working with robots
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