Digital-Based Communication Facilities in Increasing Public Participation in Government Policies

9 Pages Posted: 9 Jul 2021

See all articles by Yan Andriariza Ambhita Sukma

Yan Andriariza Ambhita Sukma

Ministry of Communication and Information Technology Republic of Indonesia

Qur'ani Dewi Kusumawardani

Ministry of Communication and Information Technology Republic of Indonesia

Date Written: March 9, 2021

Abstract

Public participation is closely related to the concept of openness, namely the opening of communication spaces between government and society. Without openness, it is impossible for the community to participate in achieving good governance and social welfare. Public participation is a constitutional right for citizens as regulated in Article 1, Article 28 E, Article 28 F of the 1945 Constitution of the Republic of Indonesia. The public sphere functions as a forum to accommodate public participation, which has shifted to digital. This study aims to see the level of public participation in government policies and see the availability of digital public space by the government in Indonesia. The research method uses a mixed-method between qualitative and quantitative, with a survey method. The results obtained are that the government's provision of public space in the form of social media is very high served by Ministries and the provincial communication and information office. The government's response rate in disseminating its public policies through Ministry social media and the Provincial Communication and Information Office are also high. However, public participation in government policies is inadequate. Therefore, community involvement is a necessity in order to ensure the effectiveness of a policy.

Keywords: public communication, public participation, government policy, society, digital based communication

Suggested Citation

Sukma, Yan Andriariza Ambhita and Kusumawardani, Qur'ani Dewi, Digital-Based Communication Facilities in Increasing Public Participation in Government Policies (March 9, 2021). Proceedings of the 4th International Conference on Communication & Business (ICCB 2021), Available at SSRN: https://ssrn.com/abstract=3880818 or http://dx.doi.org/10.2139/ssrn.3880818

Yan Andriariza Ambhita Sukma (Contact Author)

Ministry of Communication and Information Technology Republic of Indonesia ( email )

Qur'ani Dewi Kusumawardani

Ministry of Communication and Information Technology Republic of Indonesia ( email )

Do you have a job opening that you would like to promote on SSRN?

Paper statistics

Downloads
15
Abstract Views
154
PlumX Metrics