The New Normal: Online Dispute Resolution and Online Mediation
Mediation Moves, Wolfgang Metzner Verlag GmbH, 2021 (Forthcoming)
14 Pages Posted: 9 Aug 2021
Date Written: January 22, 2021
Abstract
This paper discusses the difference between ODR and ADR and proposes a classification of the various ODR activities. The paper goes on to outline the different kinds of online mediation and discuss a number of issues that relate to video-supported mediation such as communication, confidentiality and ethics.
Keywords: ODR, mediation, ADR, online
Suggested Citation: Suggested Citation
Adrian, Lin, The New Normal: Online Dispute Resolution and Online Mediation (January 22, 2021). Mediation Moves, Wolfgang Metzner Verlag GmbH, 2021 (Forthcoming), Available at SSRN: https://ssrn.com/abstract=3891598
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