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A Study of Visitor Impact Management Practices and Visitor Satisfaction at Eravikulam National Park, India

24 Pages Posted: 7 Oct 2021 Publication Status: Published

See all articles by Sivakami Velmurugan

Sivakami Velmurugan

Avinashilingam Institute for Home Science and Higher Education for Women

Bindu VT

Avinashilingam Institute for Home Science and Higher Education for Women

Babu P. George

Fort Hays State University

Abstract

Protected areas (PA’s) achieve recognition and enhanced protection when a sufficient number of tourists visit and appreciate them and influence policy to assure their survival. Despite the growing importance, little attention has been paid to visitor satisfaction in PAs. Visitor experience and satisfaction may be influenced by many attributes of PAs. The present study is an attempt to examine the effect of visitor impact management (VIM) practices on visitor experience and satisfaction concerning eco and wildlife tourism at Eravikulam National Park (ENP). VIM is a component of PA management and is required to ensure a high level of visitor experience, education, facilities, and services. For this purpose, researchers have measured the socio-economic profile of visitors and various attributes viz Tourism Activities (TA), Environmental Impacts (ENI), Socio-Cultural Impacts (SCI), Visitor Impact Management (VIM), Visitor Education (VE), and overall satisfaction of visitors (OS). The results of the study show that VIM is significantly and positively correlated with VE, OSA of visitors. (VIM, TA, ENI, SCI, VE) explained partial variation in the criterion variable viz., OSA.

Keywords: protected areas, Visitor Satisfaction, National park, Visitor Education, Sociocultural Impact, VIM

Suggested Citation

Velmurugan, Sivakami and VT, Bindu and George, Babu P., A Study of Visitor Impact Management Practices and Visitor Satisfaction at Eravikulam National Park, India. Available at SSRN: https://ssrn.com/abstract=3938069 or http://dx.doi.org/10.2139/ssrn.3938069

Sivakami Velmurugan

Avinashilingam Institute for Home Science and Higher Education for Women ( email )

Bharathi park road
Coimbatore, TN 641043
India

Bindu VT

Avinashilingam Institute for Home Science and Higher Education for Women ( email )

Bharathi park road
Coimbatore, TN 641043
India

Babu P. George (Contact Author)

Fort Hays State University ( email )

Hays, KS 67601
United States

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