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Deal with Knowledge Inertia for Post-Adoption of Innovations: An Empiracal Study with Healthcare Professionals1

21 Pages Posted: 25 Oct 2021 Last revised: 9 Dec 2021 Publication Status: Preprint

See all articles by Xun Zhang

Xun Zhang

Hohai University

Kathy Ning Shen

United Arab Emirates University (UAEU)

Biao Xu

Nanjing University

Abstract

Knowledge inertia is one of hurdles for innovation assimilation at the organizational level. This research investigates its impact at the individual level among professionals or knowledge workers and reveals the mechanisms either mitigating or deteriorating its impact on professionals’ post-adoption of innovations. A survey study involving 337 clinical physicians from two specialized and three comprehensive hospitals reveals the negative impact of knowledge inertia on the post-adoption intention of innovations among physicians. Such negative impact is more salient among those physicians with more knowledge potential. But perceived organizational support could mitigate such negative impact of knowledge inertia.

Keywords: knowledge inertia, professional users, Innovation, assimilation, organizational support

Suggested Citation

Zhang, Xun and Shen, Kathy Ning and Xu, Biao, Deal with Knowledge Inertia for Post-Adoption of Innovations: An Empiracal Study with Healthcare Professionals1. Available at SSRN: https://ssrn.com/abstract=3949204

Xun Zhang

Hohai University ( email )

8 Focheng West Road
Jiangning District
Nanjing, 211100
China

Kathy Ning Shen (Contact Author)

United Arab Emirates University (UAEU) ( email )

P.O. Box 15551
Al-Ain, Abu Dhabi 00000
United Arab Emirates

Biao Xu

Nanjing University ( email )

Nanjing, Jiangsu 210093
China

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