Leveraging Technological Change to Address Racial Injustice and Worker Shortages in Frontline Care Delivery

Abstract

In this peer-reviewed commentary, the author relies on his own and others’ empirical evidence to argue that carefully-guided technological change in health care could simultaneously bolster both job quality and patient outcomes.

Note: Funding: Funding for the project underlying this commentary was provided by the Ford Foundation (#0175- 1196), the Open Society Foundations (#OR2018- 44194), the SEIU California State Council, the WK Kellogg Foundation (#P0130982), Working Partnerships USA, the David M and Abby Joseph Cohen Summer Research Fund and the Cornell University ILR School ’Technology and the Future of Work’ theme project.

Declaration of Interests: None declared.

Keywords: health care; technology; technological change; information technology (IT); race