Impact and Outcomes Frameworks: Why We Have Them, How We Got Them, How We Use Them

28 Pages Posted: 18 Nov 2021

See all articles by Liz Curran

Liz Curran

Nottingham Trent University; ANU College of Law

Date Written: March 3, 2021

Abstract

An exploration of why is measurement of impact important in legal service delivery.
The presentation slides canvas: Impact and outcomes frameworks- why we have them, how we got
them, how we use them, definitions, challenges of outcome & impact measurement,
what do services measure, for whom and what is valued.

Keywords: Impact measurement, impact in service delivery, access to justice

JEL Classification: K4

Suggested Citation

Curran, Elizabeth, Impact and Outcomes Frameworks: Why We Have Them, How We Got Them, How We Use Them (March 3, 2021). Available at SSRN: https://ssrn.com/abstract=3962685 or http://dx.doi.org/10.2139/ssrn.3962685

Elizabeth Curran (Contact Author)

Nottingham Trent University ( email )

Belgrave Centre
Chaucer Street
Nottingham, NG1 5LP
United Kingdom

HOME PAGE: http://https://www.ntu.ac.uk/staff-profiles/law/liz-curran

ANU College of Law ( email )

Melbourne based
Canberra, Australian Capital Territory 0200
Australia

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