How Consumer-Focused Innovations in the Legal Services Market Invigorate Access to Justice
15 Pages Posted: 8 Dec 2021 Last revised: 10 Dec 2021
Date Written: May 2, 2016
The Legal Services Act 2007 was devised to effectuate a wide ranging reform in favour of access to justice, bringing about profound transformations to the legal services market. The essay examines the various mechanisms contrived to operate in the consumers’ interest, as well as the impact of technology disruption on the private and business segments of the legal services market.
Keywords: unbundling, consumer, alternative business structure, alternative dispute resolution, technology, big data, online services, internet of law, artificial intelligence
JEL Classification: K
Suggested Citation: Suggested Citation