The behavioral agency model: Revised concepts and implications for operations and supply chain research
Gomez-Mejia, L., Martin, G., Villena, V.H., & Wiseman, R. 2021. The behavioral agency model: Revised concepts and implications for operations and supply chain management. Decision Sciences Journal.52 (5), 1026-1038
13 Pages Posted: 11 Feb 2022
Date Written: December 13, 2021
Abstract
The COVID 19 crisis and geopolitical ruptures of recent years have highlighted the
importance of operations and supply chain management (OSCM) to firms and society.
How do OSCM executives make decisions under uncertainty, and how do they balance
the competing needs of various stakeholders? The behavioral agency model (BAM),
which has been widely used in the management literature, focuses on the executive as
the unit of analysis, like the behavioral science research in which it is embedded; by
contrast, much of the supply chain risk management research has examined risk at the
level of the firm. We review BAM literature and its core constructs, refine its original
predictions, identify OSCM executive decision contexts that could take advantage of
BAM, and highlight research opportunities using BAM. We aim to provide a platform
for further
Keywords: supply chain and operations management, behavioral operations management, decision making
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