COVO-CHAT: An Innovative Telemedicine Tool for Online Consultation during the COVID-19 Pandemic

5 Pages Posted: 29 Dec 2021

See all articles by A/Prof. Fatemeh Heidary

A/Prof. Fatemeh Heidary

International Virtual Ophthalmic Research Center

Reza Gharebaghi

International Virtual Ophthalmic Research Center

Date Written: December 17, 2021

Abstract

The COVO-CHAT app focuses mainly on online consultation with healthcare professionals from various medical specialties, in different languages or even in local accents, based on user selection during the COVID-19 pandemic. The main focus of this app could be clarifying queries concerning infodemics and providing medical advice. Aggregate reports could be presented to higher health authorities and to health-related policymakers.

Moreover, this app and its related web pages could be used by healthcare professionals for follow-up of users and may present the outcomes to healthcare centers and physicians with consideration of medical ethics principles and privacy of medical records.

Evidence from our setting suggests that the COVO-CHAT may be a cost-effective and time-saving app that could be efficiently leveraged to bridge the gap of expertise and to train healthcare workers, particularly during pandemics, although end-users may be charged monthly or on a subscription basis. Further studies are warranted to shed light on the suitability of this modern app.

Keywords: COVID-19 pandemic, COVOCHAT, COVO-CHAT, infodemic

Suggested Citation

Heidary, Fatemeh and Gharebaghi, Reza, COVO-CHAT: An Innovative Telemedicine Tool for Online Consultation during the COVID-19 Pandemic (December 17, 2021). Available at SSRN: https://ssrn.com/abstract=3987937 or http://dx.doi.org/10.2139/ssrn.3987937

Fatemeh Heidary (Contact Author)

International Virtual Ophthalmic Research Center ( email )

Suite No 4000, 5900 Balcones Drive, STE 100, Austi
Austin, TX 78731
United States

HOME PAGE: http://www.drfatemeh.com

Reza Gharebaghi

International Virtual Ophthalmic Research Center ( email )

Suite No 4000, 5900 Balcones Drive, STE 100, Austi
Austin, TX 78731
United States

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