Knowledge Sharing in Roadmapping: Toward a Multilevel Explanation

IEEE Transactions on Engineering Management, 69(1), 67-80. doi:10.1109/tem.2021.3052974

The University of Auckland Business School Research Paper Series

Posted: 1 Jan 2022

See all articles by Elisabeth Krull

Elisabeth Krull

University of Auckland Business School

Peter Smith

University of Auckland Business School

Kenneth Husted

University of Auckland Business School

Date Written: 2021

Abstract

Roadmapping is a workshop-based tool that draws on diverse sets of knowledge from individuals to create shared knowledge in the form of a roadmap for navigating a strategic landscape. Theoretical explanations of knowledge sharing in roadmapping are underdeveloped, with only limited insights into the relationship between individuals’ knowledge (at the micro level) and organizational-level outcomes. This article uses a multilevel lens to examine knowledge sharing in two roadmapping projects empirically. The analysis identifies five mechanisms that enable or constrain knowledge sharing in roadmapping: 1) a neutral space for face-to-face interactions between individuals that fosters; 2) a positive disposition of individuals to share knowledge, together with (3) imperatives to trigger knowledge contributions. Individually shared knowledge is transformed into collective outcomes via 4) shared meanings and 5) shared commitment to act. The analysis also highlights the important role of the facilitator in relation to knowledge sharing. This article extends the theoretical understanding of individuals and their behavior in the roadmapping process. In doing so, it demonstrates how microlevel actions relate to macrolevel outcomes. Practitioners, including facilitators, can use these insights as they design and deliver roadmapping interventions to improve knowledge sharing and, therefore, better strategic outcomes. Full paper available at http://doi.org/10.1109/tem.2021.3052974

Keywords: Knowledge management, knowledge sharing, microfoundations, roadmapping

Suggested Citation

Krull, Elisabeth and Smith, Peter and Husted, Kenneth, Knowledge Sharing in Roadmapping: Toward a Multilevel Explanation (2021). IEEE Transactions on Engineering Management, 69(1), 67-80. doi:10.1109/tem.2021.3052974, The University of Auckland Business School Research Paper Series, Available at SSRN: https://ssrn.com/abstract=3994960

Elisabeth Krull (Contact Author)

University of Auckland Business School

12 Grafton Rd
Private Bag 92019
Auckland, 1010
New Zealand

HOME PAGE: http://https://auckland.academia.edu/ElisabethKrull

Peter Smith

University of Auckland Business School ( email )

12 Grafton Rd
Private Bag 92019
Auckland, 1010
New Zealand

HOME PAGE: https://www.business.auckland.ac.nz/people/psmi045

Kenneth Husted

University of Auckland Business School ( email )

12 Grafton Rd
Private Bag 92019
Auckland, 1010
New Zealand

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