Is Hybrid Work the Best of Both Worlds? Evidence from a Field Experiment

49 Pages Posted: 28 Mar 2022 Last revised: 11 Dec 2023

See all articles by Prithwiraj Choudhury

Prithwiraj Choudhury

Harvard University - Business School (HBS)

Tarun Khanna

Harvard University - Business School (HBS)

Christos Makridis

Stanford University; Institute for the Future (IFF), Department of Digital Innovation, School of Business, University of Nicosia; Arizona State University (ASU); Department of Veterans Affairs (VA)

Kyle Schirmann

Harvard Business School

Date Written: March 24, 2022

Abstract

This paper reports causal evidence on how the extent of hybrid work---the number of days worked from home relative to days worked from office---affects employee attitudes and performance. Workers who spent around two days in the office each week on average self-reported greater work-life balance, more job satisfaction, and lower isolation from colleagues compared to workers who spent more or fewer days in the office. Employees in the intermediate hybrid condition received no different performance ratings compared to peers who spent more or fewer days in the office.

Keywords: Hybrid Work, Remote Work, Work-from-Home, Field Experiment

JEL Classification: J23, J24, O10, O33

Suggested Citation

Choudhury, Prithwiraj and Khanna, Tarun and Makridis, Christos and Schirmann, Kyle, Is Hybrid Work the Best of Both Worlds? Evidence from a Field Experiment (March 24, 2022). Harvard Business School Technology & Operations Mgt. Unit Working Paper No. 22-063, Harvard Business School Strategy Unit Working Paper No. 22-063, Available at SSRN: https://ssrn.com/abstract=4068741 or http://dx.doi.org/10.2139/ssrn.4068741

Prithwiraj Choudhury (Contact Author)

Harvard University - Business School (HBS) ( email )

Soldiers Field Road
Morgan 270C
Boston, MA 02163
United States

Tarun Khanna

Harvard University - Business School (HBS) ( email )

Soldiers Field Road
Morgan 270C
Boston, MA 02163
United States

Christos Makridis

Stanford University ( email )

Stanford, CA 94305
United States

Institute for the Future (IFF), Department of Digital Innovation, School of Business, University of Nicosia ( email )

Nicosia, 2417
Cyprus

Arizona State University (ASU) ( email )

Farmer Building 440G PO Box 872011
Tempe, AZ 85287
United States

Department of Veterans Affairs (VA) ( email )

810 Vermont Avenue NW
Washington, DC 20420
United States

Kyle Schirmann

Harvard Business School ( email )

Boston, MA 02163
United States

HOME PAGE: http://www.hbs.edu/kschirmann

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