Is Hybrid Work the Best of Both Worlds? Evidence from a Field Experiment

86 Pages Posted: 28 Mar 2022

See all articles by Prithwiraj Choudhury

Prithwiraj Choudhury

Harvard University - Business School (HBS)

Tarun Khanna

Harvard University - Business School (HBS)

Christos Makridis

Stanford University; Columbia University - Columbia Business School; Arizona State University (ASU); Department of Veterans Affairs (VA)

Kyle Schirmann

Harvard Business School

Date Written: March 24, 2022

Abstract

Hybrid work is emerging as a novel form of organizing work globally. This paper reports causal evidence on how the extent of hybrid work—the number of days worked from home relative to days worked from the office—affects work outcomes. Collaborating with an organization in Bangladesh, we randomized the number of days that individual employees worked from the office for nine weeks in the summer of 2020. Our results indicate that an intermediate number of days in the office results in more emails sent, a higher number of email recipients, and increased novelty of work products. Our test for underlying mechanisms suggests that hybrid work might represent the “best of both worlds,” offering workers greater work-life balance, without the concern of being isolated from colleagues.

Keywords: Hybrid Work, Remote Work, Work-from-Home, Field Experiment

JEL Classification: J23, J24, O10, O33

Suggested Citation

Choudhury, Prithwiraj and Khanna, Tarun and Makridis, Christos and Schirmann, Kyle, Is Hybrid Work the Best of Both Worlds? Evidence from a Field Experiment (March 24, 2022). Harvard Business School Technology & Operations Mgt. Unit Working Paper No. 22-063, Harvard Business School Strategy Unit Working Paper No. 22-063, Available at SSRN: https://ssrn.com/abstract=4068741 or http://dx.doi.org/10.2139/ssrn.4068741

Prithwiraj Choudhury (Contact Author)

Harvard University - Business School (HBS) ( email )

Soldiers Field Road
Morgan 270C
Boston, MA 02163
United States

Tarun Khanna

Harvard University - Business School (HBS) ( email )

Soldiers Field Road
Morgan 270C
Boston, MA 02163
United States

Christos Makridis

Stanford University ( email )

Stanford, CA 94305
United States

Columbia University - Columbia Business School ( email )

3022 Broadway
New York, NY 10027
United States

Arizona State University (ASU) ( email )

Farmer Building 440G PO Box 872011
Tempe, AZ 85287
United States

Department of Veterans Affairs (VA) ( email )

810 Vermont Avenue NW
Washington, DC 20420
United States

Kyle Schirmann

Harvard Business School ( email )

Boston, MA 02163
United States

HOME PAGE: http://www.hbs.edu/kschirmann

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