Human-Oriented Design of Andon-Boards 4.0 – Promoting Decentralized Decisions on the Shopfloor and Acceptance by Employees

6 Pages Posted: 1 Apr 2022

See all articles by Magnus Kandler

Magnus Kandler

wbk-Institute of Production Science, Karlsruhe Institute of Technology

Karoline Ströhlein

Karlsruhe Institute of Technology

Paul M. Gorny

Karlsruhe Institute of Technology, Institute of Management

Sebastian Riedinger

Karlsruhe Institute for Technology

Gisela Lanza

Karlsruhe Institute of Technology

Petra Nieken

Karlsruhe Institute of Technology

Date Written: March 31, 2022

Abstract

Industry 4.0 and the increasing availability of real-time data enable decentralized decision making on the shopfloor. This allows new forms of collaboration, such as decentralized autonomous assembly teams. The Andon-Board 4.0 visualizes all relevant Key Performance Indicators like output, work-in-process, throughput time and productivity in a value stream based visualization which provides an intuitive overview for employees. With the help of these newly designed Andon-Boards, employees can independently decide which products to assemble, and in which order they need to be assembled. In addition, Andon-Boards signal whether employees are currently meeting production targets. The permanent visualization of key figures in production thus creates transparency regarding the relevant Key Performance Indicators. This paper investigates whether permanent visualization leads to increased performance. Furthermore, employee-related factors such as stress, satisfaction and motivation influence the work performance and work quality of the employees and accordingly of the entire production line. The paper therefore presents the underlying concept of the Andon-Board 4.0 in the Learning Factory Global Production as well as a behavioral economic experimental design to investigate whether this form of visualization increases employee performance. Finally, influencing factors as well as employees' reactions to the permanent display of value stream based performance indicators, such as productivity and quality of the production line, are discussed.

Keywords: Human-Centered Industry 4.0, Digital Shopfloor Management, Leadership on Shopfloor, Informationoverload, Behavioral and Experimental Economics

Suggested Citation

Kandler, Magnus and Ströhlein, Karoline and Gorny, Paul M. and Riedinger, Sebastian and Lanza, Gisela and Nieken, Petra, Human-Oriented Design of Andon-Boards 4.0 – Promoting Decentralized Decisions on the Shopfloor and Acceptance by Employees (March 31, 2022). Proceedings of the 12th Conference on Learning Factories (CLF 2022), Available at SSRN: https://ssrn.com/abstract=4071933 or http://dx.doi.org/10.2139/ssrn.4071933

Magnus Kandler (Contact Author)

wbk-Institute of Production Science, Karlsruhe Institute of Technology ( email )

Kaiserstraße 12
Karlsruhe, Baden Württemberg 76131
Germany

Karoline Ströhlein

Karlsruhe Institute of Technology ( email )

Kaiserstraße 12
Karlsruhe, Baden Württemberg 76131
Germany

Paul M. Gorny

Karlsruhe Institute of Technology, Institute of Management ( email )

Kaiserstr. 89
Karlsruhe, Baden Württemberg 76133
Germany

Sebastian Riedinger

Karlsruhe Institute for Technology ( email )

Karlsruhe, 76133
Germany

Gisela Lanza

Karlsruhe Institute of Technology ( email )

Kaiserstraße 12
Karlsruhe, Baden Württemberg 76131
Germany

Petra Nieken

Karlsruhe Institute of Technology ( email )

Kaiserstraße 12
Karlsruhe, Baden Württemberg 76131
Germany

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