Operational Research and Artificial Intelligence Methods in Banking
European Journal of Operational Research, Forthcoming
52 Pages Posted: 20 Apr 2022
Date Written: April 14, 2022
Banking is a popular topic for empirical and methodological research that applies operational research (OR) and artificial intelligence (AI) methods. This article provides a comprehensive and structured bibliographic survey of OR- and AI-based research devoted to the banking industry over the last decade. The article reviews the main topics of this research, including bank efficiency, risk assessment, bank performance, mergers and acquisitions, banking regulation, customer-related studies, and fintech in the banking industry. The survey results provide comprehensive insights into the contributions of OR and AI methods to banking. Finally, we propose several research directions for future studies that include emerging topics and methods based on the survey results.
Keywords: Artificial Intelligence, Operational Research, Banking
JEL Classification: C44, C63, G24, E58
Suggested Citation: Suggested Citation