Operational Research and Artificial Intelligence Methods in Banking

European Journal of Operational Research, Forthcoming

52 Pages Posted: 20 Apr 2022

See all articles by Michael Doumpos

Michael Doumpos

Technical University of Crete (TUC) - Department of Production Engineering and Management

C. Zopounidis

Technical University of Crete (TUC) - Department of Production Engineering and Management

Dimitrios Gounopoulos

University of Bath

Emmanouil Platanakis

University of Bath - School of Management

Wenke Zhang

University of Bath - School of Management

Date Written: April 14, 2022

Abstract

Banking is a popular topic for empirical and methodological research that applies operational research (OR) and artificial intelligence (AI) methods. This article provides a comprehensive and structured bibliographic survey of OR- and AI-based research devoted to the banking industry over the last decade. The article reviews the main topics of this research, including bank efficiency, risk assessment, bank performance, mergers and acquisitions, banking regulation, customer-related studies, and fintech in the banking industry. The survey results provide comprehensive insights into the contributions of OR and AI methods to banking. Finally, we propose several research directions for future studies that include emerging topics and methods based on the survey results.

Keywords: Artificial Intelligence, Operational Research, Banking

JEL Classification: C44, C63, G24, E58

Suggested Citation

Doumpos, Michael and Zopounidis, Constantin and Gounopoulos, Dimitrios and Platanakis, Emmanouil and Zhang, Wenke, Operational Research and Artificial Intelligence Methods in Banking (April 14, 2022). European Journal of Operational Research, Forthcoming, Available at SSRN: https://ssrn.com/abstract=4085812 or http://dx.doi.org/10.2139/ssrn.4085812

Michael Doumpos

Technical University of Crete (TUC) - Department of Production Engineering and Management ( email )

University Campus
Chania
Crete, 73100
Greece
+30 28210 37318 (Phone)
+30 28210 69410 (Fax)

Constantin Zopounidis

Technical University of Crete (TUC) - Department of Production Engineering and Management ( email )

University Campus
Chania
Crete, 73100
Greece
+30 28210 37236 (Phone)
+30 28210 69410, 37236 (Fax)

Dimitrios Gounopoulos

University of Bath ( email )

School of Management,
Wessex House, Claverton Down
Bath, BA2 7AY
United Kingdom

Emmanouil Platanakis (Contact Author)

University of Bath - School of Management ( email )

Claverton Down
Bath, BA2 7AY
United Kingdom

Wenke Zhang

University of Bath - School of Management ( email )

Claverton Down
Bath, BA2 7AY
United Kingdom

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