Technology Driven Racial Reconciliation: A practical guide for the use of technology in truth commissions

Abstract

Truth and Reconciliation Commissions have played a valuable role internationally in providing an outlet for meaningful dialogue concerning systemic factors contributing to regional instability. At the same time, technology has become an important vehicle for dialogue. This article therefore introduces considerations about how technology can be used to expand dialogue and strengthen the objectives of American truth commissions addressing racial inequities. As a larger segment of the population shows increasing preference for technology-based systems, this article emphasizes that technology can and should complement, rather than supplant, in-person engagements to respond to differing stakeholder preferences for online and in-person interactions. In discussing how some social media platforms have played a negative role in issues of national concern, this article also emphasizes that there are alternate frameworks for developing online spaces that are inclusive and capable of fostering mutual understanding between different groups. The article acknowledges the benefits and risks of communication platforms. Just as technology has introduced benefits for transportation, commerce, and entertainment, technology can also transform how reconciliation occurs without geographic limitations.

Keywords: Truth Commissions, Reconciliation, Technology, Access to Justice