Rated to Exhaustion? Reactions to Performance Appraisal Processes

15 Pages Posted: 31 Aug 2003

See all articles by Michelle Brown

Michelle Brown

University of Melbourne - Department of Management

John Benson

University of Melbourne - Department of Management

Abstract

Performance appraisal systems are a popular tool within organisations to enhance employee commitment and productivity. This paper examines the consequences of three aspects of a performance appraisal system (distributive justice, procedural justice and the performance rating) on the level of emotional exhaustion reported by employees in a large public sector research organisation.

Suggested Citation

Brown, Michelle and Benson, John, Rated to Exhaustion? Reactions to Performance Appraisal Processes. Available at SSRN: https://ssrn.com/abstract=416626

Michelle Brown (Contact Author)

University of Melbourne - Department of Management ( email )

200 Leicester Street
Melbourne, Victoria 3053
Australia
+61 3 9344 7872 (Phone)
+61 3 9349 4293 (Fax)

John Benson

University of Melbourne - Department of Management ( email )

200 Leicester Street
Carlton, Victoria 3053
Australia

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