Advancing Public Accountability? The Social Services 'Star' Ratings

Posted: 13 Jul 2003

See all articles by Tony Cutler

Tony Cutler

University of London - Royal Holloway College

Barbara Waine

University of London - Royal Holloway College

Abstract

An important development in the UK public sector is the rating and classification of service providers. The authors examine a significant exercise of this kind: the 'star' ratings awarded to local authority social services departments in England. The article explains why it is difficult to accept the Government's claim that these star ratings provide a significant advance in public accountability.

Suggested Citation

Cutler, Tony and Waine, Barbara, Advancing Public Accountability? The Social Services 'Star' Ratings. Available at SSRN: https://ssrn.com/abstract=416841

Tony Cutler (Contact Author)

University of London - Royal Holloway College ( email )

Senate House
Malet Street
London, TW20 0EX
United Kingdom

Barbara Waine

University of London - Royal Holloway College

Senate House
Malet Street
London, TW20 0EX
United Kingdom

Do you have a job opening that you would like to promote on SSRN?

Paper statistics

Abstract Views
952
PlumX Metrics