Is Local Language the Bridge Across Political Divides? An Evaluation of Local Language Use in a Voter-Information Campaign in the Philippines Using Facebook Split Tests

ASOG WORKING PAPER 22-008

36 Pages Posted: 12 Aug 2022

See all articles by Ronald U. Mendoza

Ronald U. Mendoza

Ateneo De Manila University - Ateneo School of Government

Cristine Lian Domingo

School of Government, Ateneo de Manila University

Gabrielle Ann S. Mendoza

School of Government, Ateneo de Manila University

Jurel Yap

School of Government, Ateneo de Manila University

Date Written: August 8, 2022

Abstract

With the current divisive political climate across democracies, and populist leaders leveraging disparities and inequality across geographic and language communities, it is important to find ways to bridge these divides, particularly for voter information campaigns that seek to strengthen the democratic process. One possible method is through employing a basic communications strategy that utilizes local languages in social media targeted at specific linguistic groups. This study turns to a field experiment to assess whether using the four most prevalent languages in the Philippines (Bisaya, Ilonggo-Hiligaynon, Ilokano, and Waray-Samarnon) can increase engagement in online materials. Through two campaigns implemented on Facebook, the study found evidence that local language materials are more likely to catch attention: as an example, users were 54% more likely to click on – and 28% more likely to engage with – local language materials in the “Iba Naman” (We Want Alternative Leaders) campaign. Focus group discussions and interviews revealed that these are easier to comprehend, give users a sense of pride and community, and are novelties compared to English and Tagalog. These findings and the evaluation methodology opens opportunities for evidence-guided social media campaign strategies for government and civil society particularly in policy issues that are contentious and divisive.

Keywords: Split Test, Social Media, Voter Information, Language

Suggested Citation

Mendoza, Ronald U. and Domingo, Cristine Lian and Mendoza, Gaby and Yap, Jurel, Is Local Language the Bridge Across Political Divides? An Evaluation of Local Language Use in a Voter-Information Campaign in the Philippines Using Facebook Split Tests (August 8, 2022). ASOG WORKING PAPER 22-008, Available at SSRN: https://ssrn.com/abstract=4184071 or http://dx.doi.org/10.2139/ssrn.4184071

Ronald U. Mendoza

Ateneo De Manila University - Ateneo School of Government ( email )

Katipunan Road
Loyola Heights
Quezon City, 1108
Philippines

Cristine Lian Domingo (Contact Author)

School of Government, Ateneo de Manila University ( email )

Pacifico Ortiz Hall, Social Development Complex
Quezon City, 1108
Philippines

Gaby Mendoza

School of Government, Ateneo de Manila University ( email )

Pacifico Ortiz Hall, Social Development Complex
Quezon City, 1108
Philippines

Jurel Yap

School of Government, Ateneo de Manila University ( email )

Pacifico Ortiz Hall, Fr. Arrupe Road
Social Development Complex, Loyola Heights
Quezon City, Manila 1108
Philippines

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