The Trip Characteristics of a Pilot Autonomous Vehicle Rider Program: Late Night Service Needs and Desired Increases in Service Quality, Reliability and Safety

17 Pages Posted: 11 Oct 2022 Last revised: 11 Jan 2023

See all articles by William Riggs

William Riggs

University of San Francisco - School of Management; California State Polytechnic University, San Luis Obispo; San Jose State University

Niel

University of San Francisco

Shivani Shukla

University of San Francisco - School of Management

Shannon Mark

affiliation not provided to SSRN

Date Written: August 1, 2022

Abstract

A substantial and growing body of literature has provided educated guesses and transportation demand modeling about how riders might behave in autonomous vehicles (AVs). No studies to-date have explored how riders behave when given access to rides in these new modes of transportation, and how they can help address lingering transportation policy challenges in the city, such as transit deserts, congestion, and increased sustainable modes. This paper evaluates a first-of-kind program, offering passengers autonomous rides in Cruise vehicles between the hours 11:00pm-5:00am when transit service is less prevalent. Results indicate that more than 76% of reported travel by AV riders was mode substitution, largely from rideshare and transit. Over 55% of trips replaced rideshare travel—most made are for social/recreational and shopping/ errands. These results suggest that the vast majority of AV trips may not represent induced or latent demand but an opportunity to address network gaps and last mile connectivity. They hold additional promise as new shared vehicle solutions emerge in the marketplace.

Keywords: autonomous vehicles, rideshare, travel behavior, latent demand

JEL Classification: R20,R40

Suggested Citation

Riggs, William and Schrage, Niel and Shukla, Shivani and Mark, Shannon, The Trip Characteristics of a Pilot Autonomous Vehicle Rider Program: Late Night Service Needs and Desired Increases in Service Quality, Reliability and Safety (August 1, 2022). Available at SSRN: https://ssrn.com/abstract=4195380 or http://dx.doi.org/10.2139/ssrn.4195380

William Riggs (Contact Author)

University of San Francisco - School of Management ( email )

San Francisco, CA 94117
United States

California State Polytechnic University, San Luis Obispo ( email )

San Luis Obispo, CA 93407
United States

HOME PAGE: http://www.williamriggs.com

San Jose State University ( email )

San Jose, CA 95192-0066
United States

Niel Schrage

University of San Francisco

Shivani Shukla

University of San Francisco - School of Management ( email )

San Francisco, CA 94117
United States

Shannon Mark

affiliation not provided to SSRN

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