The Effect of Perceived Organizational Support on Intention to Stay: The Mediating Role of Job Involvement

Abstract

The competitiveness and success of organizations are increasingly relying on their ability to retain skilled and knowledgeable employees on a long-term basis. This is more inevitable for the banking sector due to severe competitive business environment. Literature shows that perceived organizational support (POS) plays a vital role in shaping the employees’ feelings and intention to stay (ITS) in the organization. However, little research attention has been paid on the mediating mechanism between POS and ITS. Thus, the study proposes job involvement as a mediator in the aforesaid relation. The research model is assessed using partial least squares structural equation modeling (PLS-SEM) approach on the data from a sample of 105 bankers serving in the private commercial banks in Bangladesh. The results of the study suggest that POS has a direct effect on employees’ ITS. Moreover, POS promotes employees’ ITS through improving their job involvement. This study indicates that organizations should concentrate more on promoting POS in order to enhance employees’ job involvement and ITS.

Keywords: Perceived Organizational Support, Job Involvement, Intention to Stay