The Global COVID-19 Fintech Market Impact and Industry Resilience Study

CCAF, World Bank and World Economic Forum (2022) The Global Covid-19 Fintech Market Impact and Industry Resilience Report, University of Cambridge, World Bank Group and the World Economic Forum

199 Pages Posted: 13 Jan 2023

See all articles by Tania Ziegler

Tania Ziegler

University of Cambridge - Cambridge Centre for Alternative Finance

Ana Carvajal

World Bank

Drew Propson

World Economic Forum

Neha Kekre

University of Cambridge - Cambridge Centre for Alternative Finance

Harish Natarajan

World Bank

Krishnamurthy Suresh

University of Cambridge, Judge Business School, Cambridge Centre for Alternative Finance, Students

Dana Salman

University of Cambridge - Cambridge Centre for Alternative Finance

Felipe Ferri de Camargo Paes

Cambridge Centre for Alternative Finance, Cambridge Judge and Business School, University of Cambridge

Stanley Mutinda

University of Cambridge - Cambridge Centre for Alternative Finance

Charles Wanga

University of Cambridge - Cambridge Centre for Alternative Finance

Bryan Zheng Zhang

Cambridge Centre for Alternative Finance, Cambridge Judge Business School, University of Cambridge; University of Cambridge - Cambridge Centre for Alternative Finance

Cecilia López Closs

University of Cambridge - Cambridge Centre for Alternative Finance

Leyla Mammadova

University of Cambridge, Judge Business School, Cambridge Centre for Alternative Finance, Students

Nafis Alam

School of Business, Monash University Malaysia

Catalina Quimbayo

University of Strathclyde - Centre for Financial Regulation and Innovation

Kshitish Ghate

University of Cambridge - Cambridge Centre for Alternative Finance

Nico Lauridsen

European University Institute - Robert Schuman Centre for Advanced Studies (RSCAS)

Vidula Rajain

University of Cambridge - Cambridge Centre for Alternative Finance

Zhifu Xie

University of Cambridge - Cambridge Centre for Alternative Finance

Date Written: June 1, 2022

Abstract

The COVID-19 pandemic has disrupted how people interact with one another and their surrounding environments. Hence, it is not surprising that it has impacted how financial services and products are accessed and used. The first edition of our COVID-19 research, The Rapid Assessment Study, was designed to quickly assess and interpret the short-term impacts of COVID-19 on an already rapidly evolving fintech ecosystem. It also served as a starting point for more comprehensive and in-depth research at a later stage.

As the COVID-19 pandemic continued to affect the global economic environment, it became necessary to reassess the situation and determine whether the findings from the first study highlighted to policymakers were still valid. To this end, our current study, The Global COVID-19 Fintech Market Impact and Industry Resiliency Study, builds on The Rapid Assessment Study by assessing the medium-to-longer-term impact of COVID-19 on the fintech industry and includes issues not covered in the original study, in particular, the customer base of these firms and their potential impact on financial inclusion.

Keywords: fintech, covid-19, financial industry, financial inclusion

Suggested Citation

Ziegler, Tania and Carvajal, Ana and Propson, Drew and Kekre, Neha and Natarajan, Harish and Suresh, Krishnamurthy and K. Salman, Dana and Ferri de Camargo Paes, Felipe and Mutinda, Stanley and Wanga, Charles and Zhang, Bryan Zheng and Closs, Cecilia López and Mammadova, Leyla and Alam, Nafis and Quimbayo, Catalina Velandia and Ghate, Kshitish and Lauridsen, Nico and Rajain, Vidula and Xie, Zhifu, The Global COVID-19 Fintech Market Impact and Industry Resilience Study (June 1, 2022). CCAF, World Bank and World Economic Forum (2022) The Global Covid-19 Fintech Market Impact and Industry Resilience Report, University of Cambridge, World Bank Group and the World Economic Forum, Available at SSRN: https://ssrn.com/abstract=4321396

Tania Ziegler (Contact Author)

University of Cambridge - Cambridge Centre for Alternative Finance ( email )

10 Trumpington Street
Cambridge, CB21QA
United Kingdom

Ana Carvajal

World Bank ( email )

1818 H Street, NW
Washington, DC 20433
United States

Drew Propson

World Economic Forum

Neha Kekre

University of Cambridge - Cambridge Centre for Alternative Finance

10 Trumpington Street
Cambridge, CB21QA
United Kingdom

Harish Natarajan

World Bank ( email )

1818 H Street, NW
Washington, DC 20433
United States

Krishnamurthy Suresh

University of Cambridge, Judge Business School, Cambridge Centre for Alternative Finance, Students

Cambridge
United States

Dana K. Salman

University of Cambridge - Cambridge Centre for Alternative Finance ( email )

Felipe Ferri de Camargo Paes

Cambridge Centre for Alternative Finance, Cambridge Judge and Business School, University of Cambridge ( email )

Cambridge
United Kingdom

Stanley Mutinda

University of Cambridge - Cambridge Centre for Alternative Finance ( email )

Charles Wanga

University of Cambridge - Cambridge Centre for Alternative Finance

10 Trumpington Street
Cambridge, CB21QA
United Kingdom

Bryan Zheng Zhang

Cambridge Centre for Alternative Finance, Cambridge Judge Business School, University of Cambridge ( email )

Trumpington Street
Cambridge, CB2 1AG
United Kingdom

HOME PAGE: http://www.jbs.cam.ac.uk/ccaf

University of Cambridge - Cambridge Centre for Alternative Finance ( email )

Cecilia López Closs

University of Cambridge - Cambridge Centre for Alternative Finance

10 Trumpington Street
Cambridge, CB21QA
United Kingdom

Leyla Mammadova

University of Cambridge, Judge Business School, Cambridge Centre for Alternative Finance, Students ( email )

Cambridge
United States

Nafis Alam

School of Business, Monash University Malaysia ( email )

Sunway Campus
Malaysia

Catalina Velandia Quimbayo

University of Strathclyde - Centre for Financial Regulation and Innovation ( email )

199 Cathederal Street
Glasgow, g4 0QU
United Kingdom

Kshitish Ghate

University of Cambridge - Cambridge Centre for Alternative Finance ( email )

Nico Lauridsen

European University Institute - Robert Schuman Centre for Advanced Studies (RSCAS) ( email )

Villa La Fonte, via delle Fontanelle 18
50016 San Domenico di Fiesole
Florence, Florence 50014
Italy

Vidula Rajain

University of Cambridge - Cambridge Centre for Alternative Finance

Zhifu Xie

University of Cambridge - Cambridge Centre for Alternative Finance

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