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Exploring Hybrid Telework: A Systematic Literature Review

21 Pages Posted: 7 Feb 2023 Publication Status: Published

See all articles by Cristina Carrasco-Garrido

Cristina Carrasco-Garrido

Rey Juan Carlos University

Carmen de Pablos

Universidad Rey Juan Carlos - Facultad de Ciencias Jurisdicas y Sociales

José-Luis Rodríguez-Sánchez

Rey Juan Carlos University

Abstract

Purpose: The aim of this paper is to analyze the evolution of hybrid telework, especially after the boom experienced since the global pandemic of COVID-19, which has given way to new ways of working.

Design/methodology/approach: In this study, bibliometrics and scientific mapping were used to analyze the conceptual structure of hybrid telework based on 102 documents extracted from the Web of Science (WoS) database. Thanks to the co-word analysis performed with SciMAT, the main themes were mapped and the evolution, importance and relevance of terms related to the research field were identified.

Findings: Hybrid telework is very little developed despite the fact that it is the highest valued option within telework, both by organizations and employees. There is also a lack of studies in the public sphere and in aspects as relevant as occupational-health.Practical implications. This study demonstrates how hybrid telework is key for organizations to manage the emerging challenges in this field: new preferences from employment candidates, occupational-health and the proper management of hybrid work in organizations.

Originality/value: This study explores in detail the evolution of hybrid telework, an underexplored telework modality, given its rise in the wake of the COVID-19 pandemic. It also reveals critical points, dilemmas, paradoxes and research gaps.

Keywords: Science mapping, Hybrid telework, COVID-19, work satisfaction, organizations, home-office

Suggested Citation

Carrasco-Garrido, Cristina and de Pablos, Carmen and Rodríguez-Sánchez, José-Luis, Exploring Hybrid Telework: A Systematic Literature Review. Available at SSRN: https://ssrn.com/abstract=4350267 or http://dx.doi.org/10.2139/ssrn.4350267

Cristina Carrasco-Garrido (Contact Author)

Rey Juan Carlos University ( email )

Spain

Carmen De Pablos

Universidad Rey Juan Carlos - Facultad de Ciencias Jurisdicas y Sociales ( email )

Po. de Artilleros, s/n
Madrid, 28032
Spain

José-Luis Rodríguez-Sánchez

Rey Juan Carlos University ( email )

Spain

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