Can Time Limits Increase Time Spent?

51 Pages Posted: 13 Mar 2023

See all articles by Jackie Silverman

Jackie Silverman

University of Delaware - Business Administration

Shalena Srna

University of Michigan at Ann Arbor - Marketing

Jordan Etkin

Duke University - Fuqua School of Business

Date Written: May 24, 2024

Abstract

From social media and streaming services to audiobooks and online games, many companies (e.g., TikTok, Instagram, YouTube) have recently introduced the option to set "time limits" on their platforms. These features invite consumers to select an amount of time after which they would like to receive a notification about their behavior. But while providing this option may be well intended, how does setting a time limit affect time spent? Contrary to expectations, eleven pre-registered experiments demonstrate that time limits can lead consumers to spend more time on the associated activity (i.e., than they otherwise would). This occurs because time limits signal "permission" to spend up to that amount of time on the activity (e.g., a 60-minute TikTok limit suggests one is free to spend up to 60 minutes on TikTok). Consequently, by implicitly sanctioning use of those resources, setting a time limit (vs. not) can increase time spent. The findings further understanding of the impact of new technologies, the consequences of personal quantification, and the psychology of limits, as well as have clear implications for consumers, companies and policymakers interested in helping people manage time spent online.

Keywords: behavioral tracking, personal quantification, technology, time management, limits, reference points

Suggested Citation

Silverman, Jackie and Srna, Shalena and Etkin, Jordan, Can Time Limits Increase Time Spent? (May 24, 2024). Available at SSRN: https://ssrn.com/abstract=4381779 or http://dx.doi.org/10.2139/ssrn.4381779

Jackie Silverman (Contact Author)

University of Delaware - Business Administration ( email )

214 MBNA America Hall
Orchard Road & Amstel Avenue
Newark, DE 19716-2710
United States

Shalena Srna

University of Michigan at Ann Arbor - Marketing ( email )

701 Tappan Avenue
Ann Arbor, MI 48109
United States

Jordan Etkin

Duke University - Fuqua School of Business ( email )

Box 90120
Durham, NC 27708-0120
United States

Do you have a job opening that you would like to promote on SSRN?

Paper statistics

Downloads
615
Abstract Views
2,702
Rank
85,693
PlumX Metrics