From the Consumers’ Side: Determining Students’ Perception and Intention to Use ChatGPTin Ghanaian Higher Education

17 Pages Posted: 16 Mar 2023

See all articles by Emmanuel Bonsu

Emmanuel Bonsu

University of Cape Coast

Daniel Baffour-Koduah

University of Cape Coast

Date Written: March 07, 2023

Abstract

The advent and development of technologies such as artificial intelligence have created benefits and challenges for educational stakeholders. Artificial intelligence, such as OpenAI’s Chat Generative Pre-trained Transformer (ChatGPT), has brought new benefits, challenges and pressures for higher educational institutions. There are relatively few reports of how students perceive and intend to use ChatGPT. Taking cognizance of these, the research explored students’ perceptions and intentions to use ChatGPT in their higher education. Guided by two hypotheses and a mixed-method approach, the analysis revealed no statistical relationship between perception and intention to use ChatGPT. Despite this statistical relationship, the study reported students’ positive perceptions towards ChatGPT, and intentions to use ChatGPT and advocated its adoption in education. Based on these findings, the study offers implications for educational practices and further research.

Keywords: ChatGPT, Ghana, higher education, intention, OpenAI, perceptions

Suggested Citation

Bonsu, Emmanuel and Baffour-Koduah, Daniel, From the Consumers’ Side: Determining Students’ Perception and Intention to Use ChatGPTin Ghanaian Higher Education (March 07, 2023). Available at SSRN: https://ssrn.com/abstract=4387107 or http://dx.doi.org/10.2139/ssrn.4387107

Emmanuel Bonsu (Contact Author)

University of Cape Coast ( email )

PMB, UCC, GHANA
Cape Coast, Central Region PMB
Ghana
+233202494717 (Phone)

Daniel Baffour-Koduah

University of Cape Coast ( email )

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