Social Perceptions of Warmth and Competence Predict Callback Rates in North American Labor Market Experiments

33 Pages Posted: 13 May 2023 Last revised: 15 May 2023

See all articles by Marcos Gallo

Marcos Gallo

California Institute of Technology - Division of the Humanities and Social Sciences

Carina Ines Hausladen

California Institute of Technology

Ming Hsu

University of California, Berkeley - Haas School of Business

Adrianna Jenkins

Department of Psychology, University of Pennsylvania

Vaida Ona

University of Pennsylvania - Department of Psychology

Colin Camerer

California Institute of Technology - Division of the Humanities and Social Sciences

Date Written: May 9, 2023

Abstract

We meta-analyzed 32 experimental "correspondence" studies investigating discrimination in the North American labor market. We collected data on 592 different social signals to examine the impact of social perception (warmth, competence) on callback rates. Our analysis found that social perception predicts callback rates for studies varying race and gender, as signaled by names. However, for studies varying other categories, such as sexuality and disability, the direction of social perception's impact on callback rates is less clear. These findings provide important insights into how social perception affects labor market outcomes and highlight areas where further research is needed.

Keywords: Discrimination, Stereotyping, Correspondence Studies, Warmth, Competence, Hiring

JEL Classification: J7, J71, J15, J15, J24

Suggested Citation

Gallo, Marcos and Hausladen, Carina Ines and Hsu, Ming and Jenkins, Adrianna and Ona, Vaida and Camerer, Colin F., Social Perceptions of Warmth and Competence Predict Callback Rates in North American Labor Market Experiments (May 9, 2023). Available at SSRN: https://ssrn.com/abstract=4442252 or http://dx.doi.org/10.2139/ssrn.4442252

Marcos Gallo

California Institute of Technology - Division of the Humanities and Social Sciences ( email )

1200 East California Blvd.
Pasadena, CA 91125
United States

Carina Ines Hausladen (Contact Author)

California Institute of Technology ( email )

Pasadena, CA 91125
United States

Ming Hsu

University of California, Berkeley - Haas School of Business ( email )

545 Student Services Building, #1900
2220 Piedmont Avenue
Berkeley, CA 94720
United States

Adrianna Jenkins

Department of Psychology, University of Pennsylvania

3720 Walnut Street
Philadelphia, PA - 19104
United States

Vaida Ona

University of Pennsylvania - Department of Psychology

Colin F. Camerer

California Institute of Technology - Division of the Humanities and Social Sciences ( email )

1200 East California Blvd.
Pasadena, CA 91125
United States
626-395-4054 (Phone)
626-432-1726 (Fax)

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