Good-Bot Bad-Bot: Addressing Bias in Chatbots and Public Health Information

7 Pages Posted: 31 Jul 2023

Date Written: July 24, 2023

Abstract

The proliferation of chatbots in recent months has raised concerns about the potential for bias in these conversations. This is especially true when it comes to public health topics, where accurate and unbiased information is essential. Herein, the focus is on the issue of bias in chatbot conversations using oral contraceptive pills (OCPs) as an example. By raising awareness about this issue and emphasizing the need for critical evaluation, we can empower individuals to navigate the digital landscape with confidence and make informed decisions about their health.

Keywords: Artificial Intelligence, Bias, Bard, Chatbot, ChatGPT, Health Policy

Suggested Citation

Ganesan, Natarajan and Natarajan, Thanemozhi G., Good-Bot Bad-Bot: Addressing Bias in Chatbots and Public Health Information (July 24, 2023). Available at SSRN: https://ssrn.com/abstract=4520201 or http://dx.doi.org/10.2139/ssrn.4520201

Natarajan Ganesan (Contact Author)

Queromatics ( email )

Laveen, AZ 85339
United States

Thanemozhi G. Natarajan

Queromatics ( email )

Laveen, AZ 85339
United States

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