A literature review of artificial intelligence research in business and management using machine learning and ChatGPT

51 Pages Posted: 27 Aug 2023

See all articles by Nazmiye Guler

Nazmiye Guler

UNSW Business School

Samuel Kirshner

University of New South Wales (UNSW)

Richard Vidgen

University of New South Wales (UNSW)

Date Written: August 14, 2023

Abstract

This paper investigates applying AI models and topic modelling techniques to enhance computational literature reviews in business, management, and information systems. The study highlights the significance of impactful journals and emphasises the need for interdisciplinary and transdisciplinary research, especially in addressing AI's ethical and regulatory challenges. We demonstrate the effectiveness of combining machine learning and ChatGPT in the literature review process. Machine learning is used to identify research topics, and ChatGPT assists researchers in labelling the topics, generating content, and improving the efficiency of academic writing. By leveraging topic modelling techniques and ChatGPT, we uncover and label topics within the literature, shedding light on the thematic structure and content of the research field, allowing researchers to uncover meaningful insights, identify research gaps, and highlight rapidly expanding research areas. Additionally, we contribute to the literature review process by introducing a methodology that identifies impactful papers, helping to bridge the gap between computational literature reviews and traditional literature reviews.

Keywords: artificial intelligence, machine learning, topic modelling, computational literature reviews, ChatGPT

Suggested Citation

Guler, Nazmiye and Kirshner, Samuel and Vidgen, Richard, A literature review of artificial intelligence research in business and management using machine learning and ChatGPT (August 14, 2023). UNSW Business School Research Paper Forthcoming, Available at SSRN: https://ssrn.com/abstract=4540834 or http://dx.doi.org/10.2139/ssrn.4540834

Nazmiye Guler

UNSW Business School ( email )

Sydney, NSW 2052
Australia

Samuel Kirshner (Contact Author)

University of New South Wales (UNSW) ( email )

Kensington
High St
Sydney, NSW 2052
Australia

Richard Vidgen

University of New South Wales (UNSW) ( email )

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