To Batch or Not to Batch: Test-Ordering Variability in the Emergency Department and the Impact on Care Delivery

Posted: 28 Nov 2023

See all articles by Jacob Jameson

Jacob Jameson

Harvard University

Soroush Saghafian

Harvard University - Harvard Kennedy School (HKS)

Robert S. Huckman

Harvard Business School; National Bureau of Economic Research (NBER)

Nicole Hodgson

Mayo Clinic

Date Written: November 2023

Abstract

Emergency Department (ED) patients may receive varying diagnostic workups and dispositions based on physician factors instead of solely based on presenting conditions. This study delves into the contrasting practices of batch-ordering multiple tests simultaneously versus the sequential ordering of tests based on previous results. Our analysis revealed stark differences in physician diagnostic approaches, even when working in similar environments. Findings suggest that physicians who predominantly make use of batching (“batchers”) tend to order more tests, which is associated with longer lengths of stay and increased costs. In contrast, other physicians (“non-batchers”) order fewer tests, which is associated with lower lengths of stay and costs, without any impact on primary ED outcome measures, such as the 72-hour rate of return. Thus, our results suggest an “information gain” advantage in the non-batching strategy: by ordering sequentially, non-batchers obtain the diagnostic information needed with a lower number of tests, enabling them to deliver the same quality of care more efficiently (e.g., with a lower length of stay and cost) than batchers. Finally, our study shows that the decision to batch order diagnostic tests can be optimized for each patient using a few variables, including acuity, chief complaints, and the ED volume at arrival.

Note:

Funding Information: None

Conflict of Interests: None

Ethical Approval: Both Mayo Clinic and Harvard IRB determined the data does not meet the criteria for human subjects research (exempt from the requirement for IRB approval).

Suggested Citation

Jameson, Jacob and Saghafian, Soroush and Huckman, Robert S. and Hodgson, Nicole, To Batch or Not to Batch: Test-Ordering Variability in the Emergency Department and the Impact on Care Delivery (November 2023). HKS Working Paper No. RWP23-032, Available at SSRN: https://ssrn.com/abstract=4632985

Jacob Jameson

Harvard University

1875 Cambridge Street
Cambridge, MA 02138
United States

Soroush Saghafian (Contact Author)

Harvard University - Harvard Kennedy School (HKS) ( email )

79 John F. Kennedy Street
Cambridge, MA 02138
United States

Robert S. Huckman

Harvard Business School ( email )

Technology & Operations Management
435 Morgan Hall
Boston, MA 02163
United States

National Bureau of Economic Research (NBER)

1050 Massachusetts Avenue
Cambridge, MA 02138
United States

Nicole Hodgson

Mayo Clinic

200 First Street SW
Rochester, MN (507) 284-2511 55905
United States

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