Sustainable digital transformation in finance, tourism, transport, entertainment and social innovation
Zarifis A., Efthymiou L. & Cheng X. (2023) ‘Sustainable digital transformation in finance, tourism, transport, entertainment and social innovation’. In Zarifis A., Ktoridou D., Efthymiou L. & Cheng X. (ed.) Business digital transformation: Selected cases from industry leaders, London: Palgrave Macmi
16 Pages Posted: 20 Dec 2023
Date Written: December 7, 2023
Abstract
Each case brings a different piece of the puzzle, but it also serves to test and verify our current understanding of digital transformation. There are common lessons across all cases, along with the specific lessons some cases offer for those specific sectors of the economy. The research presented here is practical, with directly applicable lessons for organizations, but it also raises broader questions about how digital transformation is shaping the workplace, our private lives and society in general. The cases of digital transformation in finance, tourism, transport, entertainment and social innovation inform this discussion.
Keywords: digital transformation, sustainability, business, finance, Fintech, Artificial Intelligence, AI
JEL Classification: G02, G1, G2, M00, M1, M38, O31, O32, O3, F00, F6
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